The Dr's and staff are very friendly, answer any questions with no problem. They make sure that your animal is well taken care of. The Banfield Hospital is the BEST!!!!!!!
Horrible experience with the cashier Terri. I just picked up my trained dog from being groomed. The Groomers were awesome (as usual) and I wish I could pay directly at the grooming station!! However I went to check out and this rude disrespectful cashier had an attitude with me. She told me that my dog had just peed and I needed to clean it up. I never saw my dog pee and I told her this. She said you need to clean it up or have my 9 year old daughter clean it up. I was looking shocked and told her no way I would have my daughter do it. I started feeling embarrassed and slowly begin walking to the paper towel station to grab a paper towel. As I am doing so she states to me I just cleaned up three other dog's piss and I am not cleaning up another one. I told her first of all I never saw my trained dog pee, second why should I clean this up if you are getting paid to clean it up and lastly why am I getting treated differently then the three previous customers dog urine you supposedly cleaned up. She acted nonchalant and totally rude. There are other options in Slidell and strictly because of her I will not be going here again. I am super frustrated because she owes me an apology.
A former faithful customer.
All in one shopping for your pets. Even has a veterinarian office in the store.
Customer service is horrible at this location. In the last month on two seperate occasions I had horrible customer sevice. Stark difference between this location and the one on Airport road. Kristy the manager was very accommodating and empathetic however, I will not return to this location. Customer service is a big part of service.
I have shopped in PetSmart for years and spend lots on my furbabies. However, after yesterday's rude and disrespectful way I was talked to buy two of the employees at the location in the Fremaux Town Center in Slidell, la, , l will take my business elsewhere. I will not set foot in this store again. I will be sure people I know don't get the same treatment I received. You should be ashamed of how these employees represent the store. I am a retired educator, and in all my years of working with the public I can not recall a time when I have felt so humiliated. Thank you for the awakening. It will certainly help me curb my weekly spending.
Petsmart is a US Store based in Slidell, Louisiana. Petsmart is located at 290 Town Center Pkwy, Slidell, LA 70458, USA.
Please contact with Petsmart using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Petsmart opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.